Some HP storage systems will lose data in the next few days unless administrators act. Guilt is a counter in the firmware.
Hewlett Packard Enterprise (HPE) warns of data loss in its proprietary Proliant, Synergy, Apollo, JBOD D3xxx, D6xxx, D8xxx, MSA, and StoreVirtual 3200 storage and storage systems. A list of affected SSDs is provided by HPE in the support message. Users of the HPE systems 3PAR, Nimble, Simplivity, XP and Primera are not affected.
The error is reported to be that the drives stop working after 32,768 (2 15 ) hours or 3 years, 270 days and 8 hours have elapsed . They are no longer accessible, can not be repaired and the data is lost. Even the use of a RAID from two or more affected SSDs do not help. HPE was informed by the manufacturer of the SSDs about the error, the company does not provide further information.
In total, HP lists 20 drives affected by the issue. For the time being, a fix is available for only eight of them since November 22. For the rest of them, the company plans to release a firmware update in the second week of December.
HPE recommends that you use the in-house Smart Storage Administrator SSD tool to find out how long the SSDs have run to date . Administrators looking after legacy systems should urgently do so: a system that has been running permanently since March 1, 2016 will exceed the critical level without the patch today, Tuesday. HPE provides patches for affected SSDs through the support page for VMware ESXI, Windows, and Linux.